Real Life Emergencies from Life Alert members
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Emergency Testimonials Submitted Daily
Collected since July 3, 2008

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to by our thankful members.

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02.19.2020

Over the years that I’ve had Life Alert, I’ve only needed it three times. Life Alert was here within eight to ten minutes, and took me to the hospital. I’m 89 years old and a widow. I live alone so I’m very grateful for Life Alert.



02.19.2020

My mom, [patient], walked out her front door on 9-21-19 and fell a few feet from her door. She landed in the rose bushes that had concrete borders along the edge. She broke two bones in her left arm. The bone doctor said the concrete borders caused the break. The paramedic had a time pulling the bush off of her shirt. She’s 89 years old and she pushed the button and help came in about three minutes. This was the first time she used the Life Alert and it paid off big time. Thanks a million.



02.19.2020

My father slid off a reclining chair and was unable to get up. With Life Alert, response from local fire department was almost immediate. It was comforting to know someone would respond when a loved one needed it.



02.19.2020

I have called the Life Alert paramedics on a number of occasions and each time I have been treated with the utmost courtesy. They have helped me make the most appropriate decisions as to whether to go on and call the ambulance for an emergency to go to the hospital or not.



02.18.2020

On 11-24-19, [patient] was having chest pain, so Life Alert was called. They were very helpful on the phone and talked to us. They also asked how [patient] was doing and gave information on what to do and stayed with us until emergency personnel arrived. They also called a couple days later to check on him.



02.18.2020

My mother fell in the tub. She pushed the Life Alert button in the bathroom. Life Alert was quick to contact the local ambulance. Everyone on her call list were also called and we were kept up to date as to what was going on. Thank you for the wonderful service.



02.18.2020

The day before Thanksgiving, I was frying some hamburger on the stove, then I went outside for a few minutes, and I forgot I had them on. I heard the smoke alarms go off, when I came inside the house was filled with smoke. I knew what had happened, I forgot about the hamburgers on the stove. The lady from Life Alert came on the machine and ask if I needed help, I told her yes. I open all doors, windows and also turn on the fans. The fireman came, the chief also was here in no time. I have to say I was lucky they came. I’m proud to have someone close by. Thank you all for your service and to the fireman that came. Thank you again.



02.18.2020

Life Alert was nice and courteous, and called my family members to let them know what was going on. They are excellent in getting help for me and informing my family. Love them!



02.17.2020

My right hip became dislocated at 5 AM. I used my necklace call button to contact Life Alert. They responded promptly and sent a medical team which arrived within minutes. [EMS] assessed the situation, [Life Alert] contacted family members, [EMS] took care of me and transported me to the ER.



02.17.2020

My mother (89 years old) was having trouble breathing and balance. I hit the “help” button and was greeted at once with help. Very good customer service, and very knowledgeable. Thank you, Life Alert, well worth the cost.



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