Real Life Emergencies from Life Alert members
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Emergency Testimonials Submitted Daily
Collected since July 3, 2008

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to by our thankful members.

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01.22.2018

I fell and called Life Alert. Someone came over the speaker immediately and spoke calmly and reassuringly. They asked me if I wanted them to call my daughter. They did and they called the EMT’s as well. Everyone was kind and helpful.



01.22.2018

I had 3 emergencies. I’m 88 years old and live alone. When I let go of my walker, I sometimes lose my balance and fall. The last time was a year ago and I fractured a vertebrae in my back. The paramedics took me to the hospital where I had a minor surgery and then spent a month in a rehab center. Thank you so much.



01.22.2018

I was pleased with my call being answered so quickly. The people I dealt with were very considerate and professional – but also compassionate. I also liked that [Life Alert] stayed on the line till help arrived. The later call was reassuring.



01.22.2018

My wife fell down in our house. I was at the local market, so I did not know she had fallen. She called Life Alert and paramedics arrived. They helped her to get up and sat her on our rocker, they even turned on the TV for her. WOW!!



01.22.2018

I am 91 years old and live alone. My family is in Australia where their daughter is expecting a baby. I don’t know how it happened, tripped on a leg of a chair. I was flat on my back with a chair on top of me. Having a bad back and both knees replaced, I could not move. I heard from Life Alert that the ambulance is on the way. I had a head injury and concussion. I’m fine now.



01.22.2018

On 11/20/17, I suddenly suffered a stroke in my kitchen. I could not talk at all – I didn’t know what to do so I pressed my Life Alert. I could not tell the operator my problem but eventually she figured that I needed help. The ambulance came at once and so did my two contact people. It was immediate attention and I was taken to the hospital. I am very pleased with Life Alert.



01.22.2018

My husband was having chest pains over his defibrillator. We alerted Life Alert – they sent the ambulance to get him to the hospital. The Life Alert agent talked with us until help arrived.



01.22.2018

My daughter fell in the house, I pushed the help button and an operator came on. I explained what happened and in 5-7 minutes, the police and EMT’s arrived and gave help to her, they transported her to the hospital. The service was excellent she received from Life Alert.



01.22.2018

I was very pleased with the operator who took my call. She was very pleasant and stayed with me until help arrived. She was very patient and made me feel better to know someone cared. I have recommended Life Alert to friends and other family members.



01.22.2018

Fell and couldn’t get to the phone, so I used the Life Alert button and the fire fighters came and helped me – it is a life saver – thanks.



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