Real Life Emergencies from Life Alert members
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Emergency Testimonials Submitted Daily
Collected since July 3, 2008

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to by our thankful members.

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08.12.2020

My father fell when no one was home with him. He could not get up and wasn’t certain if he was hurt, but he remembered to push his button and Life Alert sent EMT’s to the house within a very short time. I and my brother were contacted about the fall. Having the button gives my father the reassurance he needs if no one is home with him.



08.12.2020

My father had fallen and could not get up or get himself to a crawling position. He was so weak. I could not offer any more assistance to get him up. We called Life Alert and I explained the situation to the operator and why assistance was required. She was very helpful, calm, and informative as to when help would be getting to our home.



08.12.2020

Wearing new shoes (wedge heel/ ankle strap) for two hours. Suddenly, my ankle turned outward and I fell to the floor. I could not get up- things nearby (couch). I could not get on my knees to get up- Pressed my [Life Alert] pendant- immediately Life Alert made contact. EMT’s came within thirty minutes and got me up.



08.12.2020

Last year (2019), I called Life Alert for my mother because she was sitting on her potty chair and her eyes started twitching and her head was moving side to side. And the agent stayed right with me until help arrived and was very kind. Thank you so much ?



08.11.2020

My husband fell in the kitchen, hitting his head against the wall as he fell, leaving an indentation in the dry wall. I was afraid to move him, and unable to lift him. I pushed the [Life Alert] emergency box and immediately an operator came on, notifying me that he would (and did) call the fire department, and he stayed on the line until they came. Actually the police arrived just a little while before the EMT’s, who brought a calmness and a professionalism to the situation. I had been so worried and afraid that I was of no help at all, until they brought order to the situation.



08.11.2020

My 92 year old mother fell out of bed and hit her head on the nightstand. She couldn’t respond to the Life Alert and paramedics were summoned. All done in a very timely manner. All contacts were notified immediately and the follow up was much appreciated.



08.11.2020

Life Alert personnel were very courteous and asked me the right questions and stayed on the phone with me until the paramedics arrived. They kept me calm. God bless you all.



08.11.2020

The Life Alert staff member responded quickly to my alert request. He assured me that help was on the way and he would be on the line until help arrived. He also contacted other family members of the emergency. The Life Alert staff was more efficient than calling 911. Thank you.



08.10.2020

I fell and broke my femur. I was on the floor and could not move. I pressed my [Life Alert] pendant button and was answered immediately. They called fire dept. [EMS] came fairly quickly, took care of me and transported me to hospital. Life Alert fee is well worth every penny.



08.10.2020

I hurt my back and ended up on the floor. I could not get up as the pain was so severe. Life Alert responded, and the fire dept. and ambulance followed and transported me to hospital. I have recuperated and am thankful for the peace of mind that Life Alert provides. Thank you!



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