Real Life Emergencies from Life Alert members
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Emergency Testimonials Submitted Daily
Collected since July 3, 2008

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to by our thankful members.

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09.22.2021

Mom hit her Life Alert button when she couldn’t stand from a seated position. None of us were out of bed yet to hear her call. She had a broken fibula. Appreciate that she had the option. The voice calling out to mom from your company is what woke me up to help.



09.22.2021

I would definitely recommend Life Alert. After falling a few times – called Life Alert and the emergency ambulance came along with 2-3 persons who were very, very good. People who live alone should definitely have Life Alert!



09.22.2021

I was having an awful time of trying to breathe. The medics were helpful of getting me to the ER and one person stayed with me until I was put into an ER room before being transported to a regular hospital room. There I was found to have fluid in my chest. I received medical help right away and I am glad that I have Life Alert. This is the second time of use.



09.22.2021

Husband fell in yard and couldn’t get up. Called Life Alert and 1st responders were here in good time, very courteous, with ambulance also. Don’t know what could have been done better. Very happy with the service.



09.21.2021

I was very pleased with my experience with Life Alert. When I slipped and fell they responded almost instantly when I pressed my call button. Since my injury was not life threatening, they contacted my daughter and stayed on the phone until she arrived and was able to assist me. By allowing my daughter to come and assist me, we did not need to tie up any paramedics that may have been needed on a 911 call. They even called back 20 minutes later to double check that things were alright. Thank you Life Alert.



09.21.2021

Having Life Alert gives me confidence that someone is always just a few minutes away. I live alone and have multiple health issues…. She was very comprehensive in the assessment. She stayed on the line on the line with me until the paramedics arrived. She then gave them a complete history of my problem and stayed on the line when I was taken to the hospital. She showed compassion, staying with me for reassurance. I am grateful for she was there for me!



09.21.2021

I fell on the floor and Life Alert contacted me as well as my family and what I appreciated was they stayed with me until help came and called me back later to see if I was alright. What an excellent job and professionalism she provided. An excellent experience I will never forget.



09.21.2021

I was ready to take my mom for a colonoscopy appt. and she told me she wasn’t feeling good. I notice her coloring was pale and she had cold sweats. I took her pressure and it was very low. She then asked to press her Life Alert. The response was very quick, the person on the other end kept talking to me to update her on mom’s condition. Ambulance was there in 5 minutes. We thank you for your service.



09.20.2021

[My wife] fell and broke her arm and I could not get her up even with her lift belt, so we pushed her Life Alert and the EMTs came and got her up. She didn’t know her arm was broken so we declined them taking her to the emergency room. She slept sore and in the morning she couldn’t move and couldn’t wake me because I’m deaf and my hearing aids were out. The Life Alert necklace hangs down her neck and she was able to push the button. You sent the EMTs and they woke me and took [her] to the emergency room. Worked great!



09.20.2021

[Client] had an episode of AFIB. He had his Life Alert pendant and was able to push it. If not for Life Alert, he may have been on the floor for days. We are so grateful for this service.



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