Real Life Emergencies from Life Alert members
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Emergency Testimonials Submitted Daily
Collected since July 3, 2008

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to by our thankful members.

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12.17.2018

I had a sudden and very painful medical emergency, and thanks to your [Life Alert] staff member and the fire paramedics, I was in the hospital and being treated in an extremely short time. Cannot thank both you and the fire department enough!



12.17.2018

My father fell two different times – Life Alert responded quickly – saved my dad. They are always there to help anytime – I have recommended them to many others.



12.17.2018

I was having chest pains and difficulty breathing. I pressed the Life Alert necklace, they responded quickly and kept me updated that the ambulance is on the way and they stayed on the phone until EMS arrived. I’m happy I have Life Alert because I’m covered inside and outside. Life Alert keeps me calm and has my medical history to give to EMS. The best thing I could say, Life Alert contact(s) family members.



12.17.2018

My sugar was really low. I went to the kitchen at 4:00am to get something to eat. I fell and could not get up. I called Life Alert and they got help here. I was so thankful for the help.



12.17.2018

I fell in my bedroom and landed on floor. My knee cap split open. I pressed my Life Alert button. They were here and wrapped my bloody knee and put me on stretcher and bought me to the hospital. Nice people.



12.17.2018

[Patient] was home alone and it was late at night when someone knocked on the door. She was scared they were trying to break in, so she pressed her Life Alert button. The lady from Life Alert was very pleasant and helpful. She stayed on the phone with her and comforted her until the police arrived. They called me to let me know about the situation and informed me that she was ok. They also called her back to make sure she was ok. She says, “It was the best investment she ever made”. Having Life Alert helps me to know that if something happens when I’m not there, she has help available with the push of a button. Thank you very much for providing a safety net for those in need.



12.17.2018

I needed your help twice recently. I live alone in a house and I fell and could not get up due to age (86) and medical problems. I broke my lower back in March of this year and I have knee replacements in both knees. I talked to a very pleasant young lady both times I pressed my [Life Alert] button. She recognized me the second time and suggested the info where my house key is located should be included in your information, so you can relay it to the fire/police men in case I need help again.



12.14.2018

August 14, 2018, could have been my last day on this earth. It began the previous evening, when I neglected to check my appointment calendar. I remembered that I had physical therapy the next morning. I carelessly assumed that it was at the usual time of 11:30am. I further assumed that my daughter’s housekeeper, who arrives at 10:00am, could drive me to my physical therapy session. On Tuesday Morning, when I checked my calendar, I was suddenly reminded because of a schedule conflict, my appointment was at 9:00am. It was already 8:30. I hurriedly called a ride service, who indicated he would arrive at the house in 10 minutes, just in time to make my appointment. Then I made an almost fatal mistake. As I headed out the door to walk to the entry gate, I thought that I should go back and pick up the remote control for the gate. But I did not, because I had informed the ride driver that I would be waiting outside the gate. I could open the gate using the control box just inside the gate. Walking slowly with a cane, I reached the gate and entered the code to open the gate. As it started to open inward, I failed to get out its path and gate hit me hard enough to knock me backwards. I landed on the concrete driveway on my right hip. The reaction of the fall caused the back of my head to hit the pavement almost as hard. I was monumentally stunned. I realized that my hoses were trapped between the bottom of the gate and the pavement. The gate reversed its action allowing me to free my shoes and move legs outside of the gates path. My head was hurting very badly and when I reached my hand to feel it, my hand became bloody. I realized that I was bleeding very profusely. My first thought was I might bleed to death before the housekeeper would find me about an hour later when she came to work. Then I really panicked. Over coming that initial panic, I remembered that I had placed the Life Alert’s remote with GPS and voice features in my grab bag. I was able to find the grab bag and find the remote control. I then knew that I was saved as I kept pushing the emergency button, waiting for someone to answer. Finally someone answered. I informed that person that I had fallen on the driveway pavement and that my head was bleeding badly and needed medical assistance. As I heard that person call for assistance, another panic hit me. The medical assistance would need the code to open the gate. Otherwise, they would be on the outside and could not help me on the inside. I was afraid that I could pass out before they got here. So I kept yelling the gate code to Life Alert dispatcher. Soon I heard the fire department ambulance stop in front of the gate. Within minutes, the gate started to open and several firemen were coming to help me. I was so relieved that I could barely respond to their questions. All that I can remember is that they stopped the bleeding from my head, slipped a neck brace on me, stripped me of my blood soaked shirt and pants to physically check me for physical injures, and strapped me on a stiff back board and rolled me into the ambulance. After a short bumpy ride, with red lights flashing and the siren screaming, the firemen delivered me to the emergency room. The medical personals stuck me in multiple places to draw blood and insert an IV. They conducted an MRI exam of my head and X-rayed my hips, chest, and back. After another long wait, the ER doctor indicated that the results of all the test indicated that I was ok, suffering no serious damages, except for various deep bruises and minor lacerations. My body had been banged up badly and I need to rest for a while. By then Life Alert had contacted my daughter, who stayed with me all day until I was released.



12.14.2018

I fell over my walker in the kitchen and hit my head. I pushed my button on my Life Alert, they sent the paramedics. I wasn’t hurt, but was shook up. I didn’t need to go to the hospital. Thanks, Life Alert, for the quick action.



12.14.2018

My 88 yr. old mother was confused and unable to communicate with me. I had suspected a UTI already the day before. When she awoke confused and shaky, unable to stand, I knew I had to get her to the hospital. I pushed her [Life Alert] pendant alarm and told the operator we needed transport to a hospital. She made the call and stayed on the line until help arrived. Having the operator on the line was reassuring.



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