Real Life Emergencies from Life Alert members
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Emergency Testimonials Submitted Daily
Collected since July 3, 2008

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to by our thankful members.

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11.28.2025

I had a back spasm and fell into my pantry. Life Alert was quick and very polite. I had no broken bones only bruises.



11.28.2025

I fell in my apartment and could not get up. [Life Alert] stayed with me on the phone until help arrived and then made sure I was okay before they left.



11.28.2025

[Life Alert’s] response is always timely and your dispatcher remains connected with me the whole time and speaks with the EMT team when they arrive as well as informing my contacts.



11.28.2025

I fell 5 times in my bathtub and/or living room and couldn’t get up. I pushed the Life Alert button and received verbal and actual responses in very reasonable times. Thank you!



11.26.2025

I fell and was trapped behind my door. [Life Alert dispatcher] stayed on the phone until the ambulance left. This gave comfort to my caregiver.



11.26.2025

I was urinating blood. I had heart surgery and pacemaker 2 months prior so I called Life Alert and they were very responsive and [dispatcher] stayed with me until the ambulance came.



11.26.2025

Fell out of chair I called Life Alert—they called my son and stayed on the line with me until he arrived and told them I was o.k. They called back in 15 min to check that I was ok and didn’t need any more help.



11.26.2025

Fell out my outside door head-first – was raining on me—pushed [Life Alert button]. 4 children were called, one grandson came – talked to Life Alert unit which was in kitchen. EMS came very soon. Thank you so much!



11.25.2025

Life Alert makes me feel very safe and calm. I would recommend Life Alert to everyone. The crew is very warm and professional.



11.25.2025

My husband fell in the backyard and my grandson and I could not pick him up. I pushed Life Alert button and asked them to send the paramedics.



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